Terms & Conditions
Last updated: 2025-08-07
1. Business Information
FlashWave is operated by:
FlashWave
Email: flashwaveteam@gmail.com
Country of registration: Lithuania
2. Products
FlashWave sells both:
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FlashWave-branded products (e.g. sunglasses, bags, phone cases)
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Made-to-order (print-on-demand) products fulfilled by third-party partners
We aim to display all products as accurately as possible. Slight variations in color or appearance may occur.
3. Prices & Payment
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All prices are listed in euros (€) and include applicable VAT where required.
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Payment is securely processed through trusted third-party gateways such as Apple Pay, Stripe, and others.
4. Order Processing & Delivery
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FlashWave-branded bags & sunglasses:
Processing time: 1–3 business days
Delivery time: 8–13 business days -
Phone cases (print-on-demand):
Processing time: 1–3 business days
Delivery time: 3–5 business days
Shipping fees are calculated at checkout. International customers may be responsible for customs duties or import taxes.
For more details, visit our Shipping Policy.
5. Right of Withdrawal (Returns)
EU customers have the right to cancel or return most orders within 14 days of receiving the goods, without giving a reason.
Exceptions: Custom-made or print-on-demand products (e.g. personalized phone cases) are not eligible for return unless they are defective or incorrect.
To request a return or exercise your right of withdrawal, contact us at flashwaveteam@gmail.com within 14 days.
For full details, see our Return & Refund Policy.
6. Liability
We are not liable for delays or damages caused by third-party shipping carriers, customs, or events beyond our control. If an issue arises, we will work with you to resolve it promptly.
7. Governing Law
These Terms are governed by the laws of Lithuania. Any disputes will be handled by the courts of Lithuania.
8. Changes to These Terms
We may update these Terms and Conditions at any time. The latest version will always be posted on this page.
9. Contact
If you have any questions about these Terms & Conditions, contact us at:
flashwaveteam@gmail.com
By placing an order, you confirm that you have read and agreed to these Terms & Conditions.